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customer satisfaction

Improve Customer Relationships With These Communication Tips

Jan 18, 2018 by Kiesha Frue

communication-tips-to-improve-customer-relationships

It doesn’t matter how spectacular your product is; if you can’t communicate with your customers, you will lose them. Your customers aren’t just a number or a hindrance. Just like you, they are real people who are looking to buy a product. Hopefully, they want your product. If not, they have other options. Keeping your customers depends heavily on your communication … [Read more...] about Improve Customer Relationships With These Communication Tips

Filed Under: Business Tagged With: communication, communication tips, customer relationships, customer satisfaction, customers, tips

4 Signs You Should Be Outsourcing Business Tasks

Dec 12, 2017 by Kiesha Frue

4-signs-you-should-be-outsourcing-business-tasks

Companies are using automation and artificial intelligence to manage customers, emails, and marketing. When you have too many ongoing tasks, instead of drowning in the workload, why not outsource your business tasks? Not sure if it’s time to outsource your business tasks? See if these signs feel familiar. 1. You’re wasting valuable time on tasks you hate Why? Because … [Read more...] about 4 Signs You Should Be Outsourcing Business Tasks

Filed Under: Business Tagged With: business tasks, customer satisfaction, outsourcing, outsourcing business tasks, stress, work ethic

Adding User Generated Content in Your Marketing Strategy

Aug 4, 2016 by Kiesha Frue

user-generated-content-in-marketing-strategy

64% of customers rely heavily on the reviews of current and past users before buying a product [1]. Think back to your last purchase. Did you search for recent reviews first? The bigger the investment, the more likely a customer will ask others whether they recommend the service or not. This is a form of user-generated content (UGC). Currently, 86% of businesses are … [Read more...] about Adding User Generated Content in Your Marketing Strategy

Filed Under: Marketing Tagged With: content marketing, customer satisfaction, marketing strategy, UGC, user generated content

SWOT Analysis: Using Business Opportunities and Threats to Boost Customer Satisfaction

Jun 1, 2016 by Kiesha Frue

boost-customer-satisfaction-with-swot-analysis

SWOT analysis helps to prepare businesses for success and the possibility of failure. But it can also be narrowed down to analyse how to keep customers happy. Earlier we discussed how to use Strengths and Weaknesses to increase customer satisfaction. Now we’ll look at how using Opportunities and Threats can aid in a better overall experience for your customers. The … [Read more...] about SWOT Analysis: Using Business Opportunities and Threats to Boost Customer Satisfaction

Filed Under: SWOT Analysis Tagged With: competitor analysis, customer satisfaction, SWOT

SWOT Analysis: Using Business Strengths and Weaknesses to increase Customer Satisfaction

May 23, 2016 by Kiesha Frue

swot-analysis-to-increase-customer-satisfaction

When we use SWOT analysis, it’s often for strategic planning. It prepares for decisions and gives an overall look at the strengths, weaknesses, opportunities, and threats of business. But SWOT analysis can also be used to increase and build upon customer satisfaction. To give a well-rounded overview of how to use SWOT analysis for a boost in customer satisfaction, we’ll start … [Read more...] about SWOT Analysis: Using Business Strengths and Weaknesses to increase Customer Satisfaction

Filed Under: SWOT Analysis Tagged With: customer satisfaction, SWOT

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About PESTLEanalysis.com

PESTEL or PESTLE analysis, also known as PEST analysis, is a tool for business analysis of political, economic, social, and technological factors.

PESTLEanalysis.com is an educational website collecting all the information and resources related not only to PESTLE but also SWOT, STEEPLE and other analysis that will come useful to business owners, entrepreneurs, and students alike.

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What is PESTLE Analysis? An Important Business Analysis Tool

What is PESTLE Analysis? PESTLE analysis, which is sometimes referred to as PEST analysis, is a concept in marketing principles. Moreover, this concept is used as a tool by companies to track the environment they’re operating in or are planning to launch a new project/product/service, etc. So, if

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