Business Intelligence tools aren’t always thought of as part of customer experience armory, but their use can extend to improving your customer service.
target market
How Businesses Can Better Engage Their Target Audience To Produce Positive Results
People expect a quick response from businesses on social media. If you’re on social media, it’s better to follow the rules of engagement by being responsive.
4 Surprising Ways Small Businesses Waste Marketing Money
Learn the four ways small businesses tend to waste their marketing budget so you can avoid a similar fate.
How to Make Sure Your New Product Fills a Need
Someone who says they will buy a product and someone who does are very different; one shows general interest, the other is a customer.
What is a Marketing Plan and Why Companies should have one
Businesses require planning. A marketing plan gives clarity on where to focus, where expenses are going and projected results.
What to Include in a Polished Market Analysis
Your market analysis will cover your industry, brand competitors, target market, aim of your business, and factors affecting the growth of your business.
Finding Your Online Target Market
Online target markets aren’t difficult to manage once you find where they hang out. But you got to get to that step first.
What Is ‘Targeting’ in Business and Why Does It Matter?
In business, targeting is the process of selecting your product or service’s target market, and effectively directing your marketing efforts at them.